Effective Date: 1 July 2023

We, Gentle Rebel Sdn Bhd, value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use and store it, and the measures we take to safeguard your information when you visit our website or use our services.

By accessing our website and providing your personal information, you consent to the collection, use, and disclosure of your data as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

1.1 Personal Information: This includes your name, email address, postal address, phone number, and other information you voluntarily provide to us when you create an account, make a purchase, subscribe to our newsletter, or contact us.

1.2 Usage Data: We collect non-personal information about how you interact with our website, such as your IP address, browser type, device information, pages visited, and the referring URL.

2. Use of Collected Information

We may use the collected information for the following purposes:

2.1 Providing Services: To deliver the services you request, process transactions, and fulfill your orders.

2.2 Personalization: To personalize your experience on our website and tailor content, recommendations, and offers based on your preferences.

2.3 Communication: To communicate with you, respond to your inquiries, send important updates, and provide customer support.

2.4 Marketing: To send promotional emails, newsletters, and other marketing communications if you have opted-in to receive them. You may opt-out of these communications at any time.

2.5 Analytics: To analyze trends, monitor website performance, and gather demographic information for internal research and improvement of our services.

3. Data Retention and Security

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We take reasonable measures to protect the security and integrity of your data, using industry-standard security technologies and procedures.

4. Sharing of Information

We may share your personal information with trusted third parties for the following purposes:

4.1 Service Providers: We engage service providers to perform functions on our behalf, such as payment processing, shipping, and marketing. These providers have access to the necessary personal information to perform their services and are obligated to maintain its confidentiality.

4.2 Legal Requirements: We may disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

4.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, personalize content, and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

6. Your Rights

You have the right to access, modify, or delete your personal information. If you wish to exercise any of these rights, please contact us using the information provided below. We will respond to your request in a reasonable timeframe.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will promptly delete it.

8. International Data Transfer

Your personal information may be transferred to and processed in countries outside of your residence, including countries that may have different data protection laws than your own. We will take appropriate measures to ensure that any international data transfers comply with applicable data protection laws. By using our website and providing your information, you consent to the transfer of your data to these countries.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or by other means of communication. Your continued use of our website after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at sipsupport@becatea.com.

We will make every effort to address and resolve your inquiries in a timely and appropriate manner.

Thank you for entrusting us with your personal information. We are committed to protecting your privacy and providing you with a secure online experience.